Understandably, we occasionally have to deal with difficult people issues and other thorny problems at our Body Corporate complexes. It is our policy to always endeavour to adopt a friendly "hands on" approach in helping to resolve issues before they get out of control. However, in the few instances where there has been a lack of co-operation and Body Corporate Rules have had to be enforced, we have known how to bring about the necessary remedies.
We have developed successful procedures for dealing with Unit Proprietors who do not pay their Body Corporate Levy Accounts by the applicable due dates. We always take prompt, fair and firm action in order to collect these monies quickly and, in most instances, we succeed without the need to call in the debt collectors. At stake are the interests of those Proprietors who do pay their levies on time and we encourage late payers to be fair to their co-Proprietors in this regard on future Levy due date occasions.
There have been instances where we have been called in when Occupants have been noisy, unruly or inconsiderate. Offending Occupants are usually tenants who are renting a Unit and/or their visitors and our approach to these problems is usually effective straight away. Eviction soon follows after we have conferred with the Unit Owners or their Letting Agents if there is no improvement.
We have experience in dealing with the Weathertight Homes Resolution Service.
We know what needs to be done in order to bring about the necessary updating of the Unit Plan of the Body Corporate (if needed) when we become aware in advance of planned additions. We also know how to organise the retrospective updating of Unit Plans in respect of additions to Units made in the past.
We have been involved in facilitating the availability of Sky Satellite TV to the Units in some of our Body Corporate complexes.
We have fully researched the application of GST to Bodies Corporate and we have reached agreement with Inland Revenue in this poorly understood area. Our unique annual certifications can be relied upon to provide the basis for GST Input Tax Credit claims to be made by Unit Proprietors whose Units are being used by them for taxable activities.
We have been involved in fencing issues, problems with neighbours' trees, road widening issues, right of entry for essential maintenance and other minor problems and we have access to sound legal advice when needed.